The organizational business model, the Binetti Quality System, links the marketing of spare parts with the best service towards the costumer . Our staff is constantly updated on all the novelties about aftermarket and it supports the costumer from the sale to the after sale, guaranteeing a constant consultancy and assistance.

The commitment of the firm is the service carried mainly out through the sale networking site made up of front office service employees at the head office in Bitonto; through the call centre employees who gather the phone orders ; through the client order handling, through the Network Portal by the sole agents who reach the trade areas. Besides, the service guarantees the best quality of the sold products, both the choice of "equivalent" products and the constant research of an enlargement range of products made up of our commercial office through the selection of new brands in addition to our commercial offer.

The quality of service is certified by UNI EN ISO 9001. The Binetti Quality System guarantees the best pre-sale and after sale possible service.